Recruitment procedure

The Passage is committed to ensuing good practice in the recruitment, induction and retention of volunteers.

To this end, our recruitment procedures are as follows:

Step 1
Complete Application Form

Step 2
Informal Meeting. If there is a volunteering role available that matches your interests, you will be invited in for a chat with the Volunteer Co-ordinator (and sometimes the team Manager) to learn about Passage services, ask questions and discuss the role.  Role descriptions are used to determine the best match between your skills and interests, and the needs of the organisation.

Step 3 
Reference Checks and Criminal Records Bureau checks
Two references will need to be obtained before a volunteer can start.  Some volunteer roles will require CRB checks

Step 4
Arrange Start Date

Step 5
Induction into the Passage

You can expect a warm welcome from our staff and volunteers, a full induction into your role as well as instruction, guidance and support to carry out your role effectively. 

Volunteers must be at least 18 years old.  Experience of working with homeless people is not essential.  However, you must have empathy and a non-judgmental attitude and be prepared to be flexible.  Reliability and good timekeeping are also important. 

The Passage is a Christian organisation.  It is not a requirement that volunteers be of the Christian faith, but you must be able to work within and respect this ethos. 

The Passage welcomes volunteers with complete inclusivity and equality of opportunity, valuing the richness of diversity and respecting the motivation of all who contribute to our work